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Survey

Lake Loveland Dermatology wants to know how we are doing.  We survey our patients daily using a simple but effective method. 

From a scale of 0 (unhappy) to 10 (very satisfied) we ask, "How likely would you recommend Lake Loveland Dermatology to a friend or collegue?"  Patients then have an opportunity to write a comment. Below you can see the most recent results and the comments.

Results from From May - September 2015

Survey May - September 2015

From 0 (unhappy) to 10 (very satisfied)
0 1 2 3 4 5 6 7 8 9 10 Verbatim
X Scar Treatment
X I was very pleased with everything & everyone. Thank you.
X Long Wait
X Just awesome service all around!
X Everybody is great!
X Doctor was very attentive to my concerns & questions. Very amiable & personable.
X Long history with you. Great service!
X Dave was super funny - we loved him!
X Christian posters & crosses = comforting…great service.
X My son & I were here to see David. He & Jake were great. Anne made me laugh!
X I enjoy Dave & Jake very much. They do good work.
X Very pleased with personnel.
X Great service, super friendly staff!
X Dermatology exam - Fun times
X Rosacea. Very professional and competent. Extremely happy!
X Great office staff! Loved Dr Seitz. Anne and Jake also.
X Very satisfied - Thank you!
X
X
X Really friendly - Very informative. Love this Dr's office _(FC)
X Skin check - First time
X Outstanding!
X Sheena is wonderful!
X Wonderful Service
X Prompt Service and helpful. Just keep doing what you are doing now - Thanks.
X Suspicious spot on leg
X
X Friendly, efficient and professional.
X Was knowledgable & helpful.
X Pleasant staff - answer my questions - informative instructions.
X
X Good care - from the front desk to Katie!
X Follow up on surgery
X Unusual growing skin spots
X
X Dr Attentive to my concerns
X Terrific as always. Thank you!
X
X
X Professional & considerate
X Great Service
X Didn't have to wait at all! Everyone is very friendly!
X Very fast & timely.
X
X Friendly, knowledgable. Easy to find.
X
X Great service. In and out fast.
X So far…So good! Fast & accurate service!
X Mohs
X My experience with Mohs surgery & melanoma removal was very good including communication and care.
X Love it
X I really liked the feedback and it was very helpful.
X It was that they got me in sooner than the others and they are very pleasant peo;oe to be around.
X Super nice - Great environment.
X Sheena is wonderful!
X Very timely, everything explained very well.
X Very friendly, nothing different, everybody was cordial…very very nice. Thank you.
X Everyone from front desk to the PA was amazing.
X You were great and know what we needed.
X Routine care has been provided by a talented doctor, a cheerful & convivial staff. Almost no waiting. Great place to send your kids & parents.
X Customer service.
X Lovel Sheena, she is thorough & easy to chat with. She cares about your satisfcion with treatment & 8s willing to try new things.
X It's a nice place w/ awesome staff, and my skin looks better!
X
X Wondering whether scarring would be less with a different surgeon. Otherwise, happy with care.
X Great service - very friendly!
X Very good at answering questionbs and giving a detailed treatment plan.
X
X Very professional and nice, quick & easy biopsy. Thanks!
X Great experience!
X
X Painless, very professional
X Staff was great! Very friendly and answered questions well.
X Professional, courteous, front desk people are great!
X OK Treatment
X Great people, service!
X Everything was wonderful all the way around!
X She told me what the sore on my butt was….
X Because it went well
X Everyone was awesome!
X Professionalism
X Super nice.
X Very good customer service. Katie is an excellent MD. Very nice, very helpful!
X Very friendly.
X Because you guys were nice and helped with everything.
X Love the PA David. Even though he hurt me!
X Great visit.
X Wart
X Friendly front desk staff & Sheena was very helpful and informative.
X I was treated very kindly by everyone on Staff & Dr Joseph Lillis was great in answering my questions and knowing the diagnoses he quickly applied to my problem! Thank you all!
X Treated very well-Dr Pat is great!
X Good Experience
X Very Knowledgable
X Shorter wait time would be good
X Came on referral - Very pleased. Friendly staff - Thank you!
X Dr. was very thorough and very friendly staff!
X Especially liked the personability & friendliness - nice atmosphere - Dr easy to talk to!
X
X Great Service & Staff!
X Sheena Chand is wonderfully personable!
X Very friendly & made the process comfortable!!
X Always a pleasure. Very efficient.
X Office-personalbe both on phone & in person. Dr. Lillis was fantastic with mee & very concerned! Great Place!
X Nice staff, answer all questions.
X Great Visit - Sheena Chand was fantastic
X
X PA's & staff are great!
X
X
X Pleasant people- great service
X I was well taken care of, I just do not feel like I won't have the same skin problems in the future.
X Mole Check
X Very helpful, great service, good professional environment.
X Fast & simple
X Everyone is so personal and treats you like you are the only patient!
X He is a wonderful doctor. He assures me that I didn't have lip cancer.
X Staff & PA were great! Helpful & caring!
X I always receive great service and everyone is kind and helpful.
X Loved PA Sheena! She thoroughly checked my moles and listened to my worries & concerns!
X
X Great Job! Good Service!
X Everyone is friendly and efficient.
X Dr. Lillis is a great doctor. He made me feel very comfortable.
X Friendly, competent & thorough.
X Freaky but awesome.
X Friendly & fast!
X Very efficient - frienldy &knowledgable.; Everything A+!
X I have already recommended a friend. Very happy with Dr P Lillis.
X I've been coming here since 1982 and eveything has always been ownderful - if it wasn't, I wouldn't have been back!
X Everyone here is absolutely wonderful - I've been seen by almost everyone here and they have helped me so much.
X Everyojne is very concerned for me and how I am doing. Thank You.
X Excellent Care! Patient for many years!
X Great information and excellent staff!
X Always a pleasant visit in Loveland or Fort Collins! Thanks!
X Kimberly is great! I love my 30 min of pampering every 6 weeks. And I deserve it.
X The doctor & the receptionists are friendly & knowledgable!
X I've been coming for serveral years and have never been disappointed.
X Very good Service!
X
X Very friendly, very knowledgable. Lack a few procedures for fat removal & other\
X Dr. Lillis took his time and really listened to my history & conserns. Great staff!
X Friendly staff
X Everyone was nice & helpful!
X Friendly staff. Had to wait 20 minutes past appointment time.
X Extremely friendly, prompt & informative.
X Doctor & staff are great. Very nice & diagnosed me after others could not. Thumbs up, guys!
X
X Very professional & friendly - try to save me $$..I like that!
X Everyone was super nice! Would definitely recommend.
X They are always kind & friendly.
X
X Everyone is fantastic! Thank you! God Bless!
X Excellent, Dr. and staff.
X Very knowledgable and helpful.
X Friendly nice people. Thank you!
X Very professional and works w/insurance.
X Friendlliness - thorough exam & explanations.
X Staff was friendly & helpful. Thank you.
X Everything went very well - beyound expectations!
X Nice people.
X
X
X Friendliness, expertise of octor, very happt to have made this appt. here!
X Good Care & service
X Great Service/ products
X Excellent work - thank you!
X Long wait but exam & personell good
X Dr Seitz is very nice and thorough!
X Dr is Great!
X Doctor addresseed all my concerns & also did a full body check - although it felt a bit rushed.
X Very friendly - Dr. very good.
X Check up
X Friendly, knowledgable, carring. (Everyone) Helpful with no insurance / self pay.
X Good 1st visit. No problems & frienldy.
X Very professional, on time & earned my trust.
X The service and evironment is very professional and comforting.
X Nice Staff.
X The nurse practictioner was very knowledgable and listened to my concerns. The front desk staff was lively & helpful.
X
X Office employees are very friendly and understanding when I called to let them know I would be a few minues late due to traffic.
X Wart and melanoma screen.
X
X Friendliness care about me from all staff.
X Doc done good.
X Very friendly staff & doctor. Thank you!
X I liked Dr Bair but waited about 1/2 hour before seeing her.
X Really liked Dr Lillis.
X Quick response from waiting room -Katie is great!
X Good care, friendly folks!
X Friendly
X Excellent care.
X Friendly and knowledgable staff.
X Great appt.
X EVERYONE was kind & very efficient!
X Professional staff and Dr. Lillis!
X Love Dr. Bair.
X
X Appreciated them getting me in quickly - wish more natural remedies were available. Thank you Kim & Katie! (For your care
X Friendly, kind, caring treatment.
X Friendly, knowledgable, & efficient.
X Confusing diagnosis - hard to follow.
X On time appt. Friendly Dr. & staff - Thank you!
X Followup on previous surgery.
X Great service. Quick appointment, friendly staff!
X Dr. Friendly
X Very pleasant experience.
X Everything went well w/ surgery and how all the staff were….
X Friendly, competence, quickness.
X Love you all.
X Dr. is amazing & the staff is awesome!
X Kim was fantastic and Dr wonderful. Thank you…
X Everything was great! Thank you!
X
X Office personnel very courteous & frienldy. Didn't have to wait llong after scheduled appt time.
X Excellent Service.
X Everyone was Friendly.
X Knowledgable, friendly staff.
X Excellent Service.
X Good care and front desk service.
X Listened to me.
X Professional staff, excellent physician, friendly office staff.
X
X Good Care! Good Office!
X Friendly staff & knowledgable physicians.
X All of you are so wonderful - especially Dr. Dave.
X Dr Bair was terrific.
X Anne - great help in getting my referral - excellent.
X Everyone one was extremely helpful and professional.
X Friendly & knowledgable staff.
X Wonderful - everything
X Mole Check
X Best dermatologist in town!
X All did a great job.
X Lisa is a better nurse than Dr. Reistad's office.
X Beautiful facility.
X Was very pleased with my surgery because I can hardley see scar, have to look very closely.
X Lisa is always so very nice & helpful! Dr Mahlberg too…
X The best staff, friendly & efficient, followed by an amazing doc!!
X Great Doctor & staff.
X Dr Pat & Lisa are great! I appreciate the call last night at home.
X
X I have been coming here for 12 years and have always been treated good and have had good results and care. Also friendly staff.
X` Wonderful thorough doctor & staff. Very proactive! Thanks!
X Very friendly, efficient, on-time!
X Great doctors & crew. I will highly recommend you to others!
X Love it here & love Dr Bair. Staff is so friendly!
X Friendly staff / Prompt/ Clean caring facility!
X Doctor was not overly interested in treating something that was okay. Glad to leave things be….
X Love the Doctor & her care.
X
X It is the friendlinest place of all the different medical offices I call.
X Very kind & helpful.
X Nothing but positive. Informative, caring. Thank you!
X Great care, gentle & great explanation.
X As expected but with caring & good humor!
X
X Dr Bair was answering all questions and was very kind and respectful.
X
X Detailed analysis.
X Knowledgable Dr & Staff
X Very efficient, fri3endly, and willing to answer questions. Thanks!
X Excellent, effective treatments & skilled & friendly staff. Great working with Dr Bair and Fran!
X Love Dr Seitz!
X The service has alwaays been top notch. I started with Dr. Lillis many many years ago.
X Love Dr. Abair and office staff is great - efficient & friendly!
X Dr. Olsen is wonderful. We haven't been treated any better elsewhere. Thank you!
X Very good care. 1st6 time I've had a mole check - thought it might be more thorough / take longer.
X No complaint.
X Did not have to wait long at all for my appointment. Very friendly staff.
X Very kind & helpful.
X You guys are absolutely amazing!!!
X Knowledgable doctors and efficient service. I appreciate being able to move my appointment sooner due to pain.
X Excellent communication of questions - Careful examination, professionalism and general friendliness.
X Can't seem to get the biopsy healed up.
X Very professional and on time with appointment.
X Always great service & care.
X
X
X Very pleasant office staff. Very efficient w/ check in & out. Dr was quick but seemed to know what he was looking for.
X Dave S. is great!
X Dr Dave was very nice & knowledgable.
X So grateful you come to FC! Could not find any good dermatologists in Norhern CO & was told I'd have to go to Denver but found you in FC & am thrilled! More days would be a bonus in FC!!
X Love to see Dave - he is always happy & friendly.
X Staff exceptional and friendly. Made me feel comfortable.
X Very friendly. Fast appointment.
X Have had good results from all times seen by Lake Loveland Dermatology.
X Customer service. Timely. Cool Cool water. Thank you!
X Medicare acceptance and professionalism!
X Rash - Anne is awesome!
X The whole staff - from front desk to the doctor.
X Friendly.
X Friendly staff & Dr. !
X I love that you are located in Fort Collins. It's much easier for me. Tha you. You guys are the best!
X Everyone is nice. Thank You!
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